This Privacy Policy applies to all personal information collected by DP Myers and MP Toomey (we, us or our) via the website located at conkabar.com.au (Website).
What information do we collect?
The kind of Personal Information that we collect from you will depend on how you use the Website. The Personal Information which we collect and hold about you may include name, phone number and email address.
Types of information
The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.
Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:
(a) whether the information or opinion is true or not; and
(b) whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as Personal Information and will not be subject to this Privacy Policy.
Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information will be used by us only:
(a) for the primary purpose for which it was obtained;
(b) for a secondary purpose that is directly related to the primary purpose; and
(c) with your consent or where required or authorised by law.
How we collect your Personal Information
We may collect Personal Information from you whenever you input such information into the Website, submit an enquiry, booking or other form through the Website, or otherwise provide it to us.
We may also collect cookies and similar tracking technologies from your computer or device which enable us to tell when you use the Website and help customise your Website experience.
We generally do not collect Sensitive Information, but when we do, we will comply with the preceding paragraph.
Where reasonable and practicable, we collect your Personal Information from you only. However, sometimes we may be given information from a third party. In cases like this, we will take steps to make you aware of the information that was provided by a third party.
Cookies
We may use cookies and similar tracking technologies on the Website to help us recognise your browser, remember preferences, improve Website functionality and monitor Website performance.
We may also collect information such as your IP address and browsing activity for analytics and Website administration purposes.
You can usually modify your browser settings to refuse cookies, but some parts of the Website may not function properly if you do so.
Purpose of collection
We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.
If you submit an enquiry, booking or other form through the Website, you consent to us contacting you about your enquiry, booking or request, and to sending you marketing and promotional communications about our products and services. You can opt out of marketing communications at any time by using the unsubscribe link in our messages or by contacting us using the details in this policy.
We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
We will only use your Personal Information for direct marketing where permitted by law. We do not use Sensitive Information in direct marketing activity. Our direct marketing communications will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe link.
Security, access and correction
We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfil our record-keeping obligations.
The Australian Privacy Principles:
(a) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
(b) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).
Where you would like to obtain such access, please contact us in writing using the contact details set out at the bottom of this Privacy Policy.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us using the contact details set out at the bottom of this policy. All complaints will be considered by our Privacy Officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your Personal Information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your Personal Information may be sent. If your Personal Information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your Personal Information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your Personal Information is mishandled in that jurisdiction. If your Personal Information is transferred to a jurisdiction that does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.
How to contact us about privacy
If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us at 2/3 37 Connor St, Burleigh Heads QLD 4220.